Why do Officials “Officiate” (2020)
Why Officials Officiate – (2020)
A few years back I shared data in original post Why do Officials “Officiate” from what was the largest survey at the time of officials, one done by the national association of sports officials (NASA) where they received responses from 17,487 officials across the USA.
Fast forward to May 2020, I connected with Brenda Hilton, the founder of Officially Human whom I interviewed for our upcoming Youth Sports Virtual Summit along with several others and she shared with me that they had done a followup survey in partnership with IUPUI Sports Information Institute, School of Health and Human Sciences in Illinois.
The survey was done in the Fall of 2019 and just shy of 19,000 officials responded from 15 states in the USA and they prepared an infographic in PDF format that you can download HERE.
Below are highlights from the survey where I have compared results below each image from the one done in 2017

One of the issues in recent years that was identified by the NASO survey and also in recent SII survey is that officials involved in sports are getting older and as a result of COVID-19 there may be a real as youth sports start to ramp up again where many may be leery of returning due to safety concerns, in lieu of verbal abuse, however, from exposure to COVID-19 virus until a vaccine is developed in 2021
The #1 reason they become officials is the same, For The Love of The Game, as is the number 1 reason for quitting, verbal abuse, and almost 60% don’t feel respected by parents and fans.
The sports that have the largest % of shortages are Soccer, Field Hockey, Lacrosse, and Baseball.

Officials also do so to stay in shape and make money (the majority of which is a small honorarium but some do make a living as officials at the higher levels)
The Second reason that officials quit is the verbal abuse from coaches, it is not just the parents and fans in the stands and sidelines that can be abusive, I have seen more than my fair share of coaches screaming at refs because they felt they missed or made a bad call which is something I remind all of during workshops and clinics.

Almost all of those that responded (96%) felt that they should see an increase in pay of at least 10%!
58% of the officials stated they are getting to work the games they want to find the process of how they are assigned to games unclear, and 1/3 stated the reason they don’t get assigned the games they want is they have to attend camps to do so but are not worth the financial outlay to attend.
Key takeaways for organizations that are looking at attracting, retaining, and growing their number of officials as youth sports slowly return back to play post-COVID-19:
#1 – Parent and Coach Education reinforcing the importance of respecting the officials including codes of conduct for appropriate behavior and positive messaging in all common areas
#2 – Reduce costs for camps/clinics so officials see the value to them
In the 2017 NASO study, much of what officials earn in their seasons is taken up in terms their out of pocket costs for necessary equipment, potentially travel expenses, meals while at tournaments, attending clinics, camps etc.
#3 – Develop Rules Education programs for coaches, parents and fans so they are aware of the respective playing “rules of the game”.
#4 – Raise their pay by 10% (or more)
Minimum wage continues to increase year over year, in my home province has increased 25% the last 3 years so youth sport organizations need to recognize that their staff including paid officials should be compensated relative to costs of living
#5 – Implement mentoring programs for youth officials to be paired with tenured officials before they age out. As the stats showed over half of the officials are over 55 years of age and the level of experience of 45% of officials is less than 6 years!!
This is largely due to the fact that rates of attrition that many sports groups face is as high as 50% of their first year officials and 30% each year thereafter
#6 – Make if Fun for ALL stakeholders, much like players, coaches, officials will only return each year if they enjoy the experience and will quit when it no longer is.
#7 – Implement policies to address poor fan or coach behavior during games so that they are removed from the facilities vs. putting the onus on the officials to say “you’re outta here” only. Many will be reluctant, as well as unqualified to do so, in their first few years to tell parents to leave so they will need support from other adults
I worked for BC Place Stadium in Security for years, and when fans became unruly, it was really simple .. we escorted them out of the facility. Why we have condoned inappropriate behavior in youth sports for years now makes no sense, kids quit, officials quit, coaches quit as a result.
#8 – Reward positive behavior by fans, coaches who demonstrate good sportsmanship in the stands towards officials, the game, players etc.
It could be as simple as coaches sharing with other coaches that their parent groups were awesome, please share our thanks to them for making this such a great experience and game to play.
As the cliche goes, you get much farther with honey than vinegar
#9 – Those that are in sports with shortages, start recruiting, training, mentorships programs NOW before games and tournaments are permitted in phase III/IV Post COVID-19.
#10 – Appreciate that the #1 reason why officials officiate is For The Love of The Game and focus on making the game GREAT for all stakeholders. This not only will help retain officials but players, coaches, board members, and all others in your organizations so you can GROW your memberships … something that is going to be a challenge as sports return back to play.
























